Luxury Retail Sales Associate - Flexible Schedule & Clienteling

Coach; Saint Augustine Shores (FL); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house founded in New York and part of the Tapestry portfolio. The Sales Associate position focuses on delivering elevated, personalized service, meeting sales goals, and supporting daily store operations in a luxury retail setting.

The role blends in-store service with omni-channel selling, using mobile POS and data tools to drive loyalty and revenue while maintaining brand standards and compliance.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Knowledge of fashion trends and competitors.
• Strong English proficiency.
• Experience with POS operation, basic computer use, and clienteling tools.

Responsibilities

• Represent Coach as a brand ambassador adhering to the style and service standards.
• Build lasting client relationships through styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers and follow up to close sales.
• Maintain energy on the sales floor and adapt selling techniques.

Skills

Sales experience

Fashion trends

English proficiency

POS operation

Social media savvy

Tools

POS systems

Mobile POS

iPad

Job description

Coach is a global fashion house founded in New York and part of the Tapestry portfolio. The Sales Associate position focuses on delivering elevated, personalized service, meeting sales goals, and supporting daily store operations in a luxury retail setting.

The role blends in-store service with omni-channel selling, using mobile POS and data tools to drive loyalty and revenue while maintaining brand standards and compliance.