Luxury Sales Associate — Flexible Schedule & Benefits

Tapestry, Inc.; Clinton Charter Township (MI); On-site; USD 2,066,000 - 2,652,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is part of the Tapestry family, a global fashion house offering luxury retail experiences. The Sales Associate will deliver elevated service, meet sales goals, and support daily store operations while upholding brand standards.

In this frontline role, you will engage clients with personalized styling, build loyalty, and utilize POS and mobile tools to drive omnichannel sales. Flexibility to work nights, weekends, and peak periods is required.

Qualifications

• 1+ years of sales experience in luxury retail.
• Experience with POS operation, iPad/laptop, and mobile POS.
• Strong English proficiency; ability to work a flexible schedule.

Responsibilities

• Represent Coach as brand ambassador and adhere to style and service standards.
• Build lasting client relationships through personalized styling and product knowledge.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques.

Skills

Sales

Luxury retail

Clienteling

Social media savvy

Tools

POS system

Job description

Coach is part of the Tapestry family, a global fashion house offering luxury retail experiences. The Sales Associate will deliver elevated service, meet sales goals, and support daily store operations while upholding brand standards.

In this frontline role, you will engage clients with personalized styling, build loyalty, and utilize POS and mobile tools to drive omnichannel sales. Flexibility to work nights, weekends, and peak periods is required.