Luxury Retail Sales Associate – Flexible Schedule

kate spade new york; Grapevine (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Coach is seeking a Sales Associate to be the front-line ambassador, delivering a personalized luxury shopping experience and driving store sales. You will develop client relationships, execute personal sales plans, and support daily store operations while maintaining brand standards.

The role requires 1+ years in sales, familiarity with POS systems, and strong English communication. Flexibility for nights, weekends, and peak periods is expected in a fast-paced retail setting.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
• Ability to work in a fast‑paced environment,

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms (including short‑form video) to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Skills

Sales experience

POS operation

English proficiency

Customer service

Live-stream shopping

Tools

POS system

Mobile devices

Job description

Coach is seeking a Sales Associate to be the front-line ambassador, delivering a personalized luxury shopping experience and driving store sales. You will develop client relationships, execute personal sales plans, and support daily store operations while maintaining brand standards.

The role requires 1+ years in sales, familiarity with POS systems, and strong English communication. Flexibility for nights, weekends, and peak periods is expected in a fast-paced retail setting.