Luxury Retail Sales Associate – Flexible Schedule

Tapestry, Inc.; Jacksonville (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid paternity and maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is hiring a Sales Associate to deliver a personalized luxury shopping experience and meet store goals while supporting daily operations. This role blends luxury retail service, omnichannel selling, and team collaboration to drive brand loyalty and revenue.

You will build client relationships, use mobile POS, participate in trainings, and help with visual merchandising. Flexibility for nights and weekends is required in a fast-paced luxury environment.

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor and assist multiple customers.

Skills

Sales experience

POS operation

English proficiency

Social media savvy

Live-stream shopping

Tools

Mobile POS

Walkie-talkie

Price sheets reading

Job description

Coach is hiring a Sales Associate to deliver a personalized luxury shopping experience and meet store goals while supporting daily operations. This role blends luxury retail service, omnichannel selling, and team collaboration to drive brand loyalty and revenue.

You will build client relationships, use mobile POS, participate in trainings, and help with visual merchandising. Flexibility for nights and weekends is required in a fast-paced luxury environment.