Luxury Retail Sales Associate — Flexible Schedule

Coach; New York (NY); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

Candidates should have 1+ years of luxury retail sales, POS experience, strong English, and a passion for fashion and clienteling. Schedule requires flexibility including nights and weekends.

Qualifications

• 1+ years of sales experience; luxury retail preferred.
• Experience with POS, iPad/laptop, Mobile POS, and price sheets.
• Strong English proficiency.
• Experience with live-stream shopping or video demos is preferred.

Responsibilities

• Represent Coach as a brand ambassador and adhere to style and service standards.
• Build lasting client relationships through styling and fashion advice.
• Drive sales via cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS and clienteling tools; engage on social selling platforms.
• Develop and execute personal sales plans; meet KPIs.
• Source new customers and follow up to close sales.
• Maintain a clean, organized floor and assist with inventory and replenishment.
• Process transactions, returns, exchanges, and online pickups.

Skills

Sales experience

English proficiency

Social media & live-stream

Customer focus

Fast-paced environment

Tools

POS system

iPad / Mobile POS

Walkie-talkie

Price sheets

Job description

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

Candidates should have 1+ years of luxury retail sales, POS experience, strong English, and a passion for fashion and clienteling. Schedule requires flexibility including nights and weekends.