Luxury Retail Sales Associate | Clienteling & Style Advisor

kate spade new york; Kansas City (MO); On-site; USD 21,000 - 27,000; Full time

Job summary

Coach is seeking a Sales Associate in the United States to deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

You will build lasting client relationships, provide fashion guidance, and participate in brand initiatives, training, and inclusion activities while maintaining energy on the floor and adapting to business

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
• Ability to work in a fast-paced environment,
• Strong English language proficiency. (for EU)

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.

Skills

Luxury retail

Clienteling

English proficiency

Social media savvy

Live-stream shopping

Cross-selling

Tools

POS system

Mobile POS

Inventory management

Walkie-talkie use

Job description

Coach is seeking a Sales Associate in the United States to deliver an elevated shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

You will build lasting client relationships, provide fashion guidance, and participate in brand initiatives, training, and inclusion activities while maintaining energy on the floor and adapting to business