Luxury Retail Sales Associate – Clienteling & Style

Tapestry (Coach/Kate Spade); Temecula (CA); On-site; USD 22,000 - 29,000; Full time

Job summary

Coach is seeking a Sales Associate in Temecula, CA to deliver an elevated shopping experience and support store operations. You will build lasting client relationships with personalized styling, product knowledge, and fashion advice, while driving sales and maintaining store standards.

The role blends luxury service with omni‑channel selling and team collaboration. The ideal candidate has 1+ years in luxury retail, strong English, and comfort with live‑stream shopping and data-driven

Qualifications

• 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered.
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets.
• Strong English proficiency.
• Ability to work in a fast‑paced environment.
• Luxury retail background, social media savvy, experience with live‑stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
• Strong English language proficiency. (for EU)

Responsibilities

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross‑selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

Skills

Sales experience

POS operation

English proficiency

Luxury retail

Social media savvy

Live-stream shopping

Clienteling

Team collaboration

Tools

POS system

Mobile POS

Walkie-talkie

Job description

Coach is seeking a Sales Associate in Temecula, CA to deliver an elevated shopping experience and support store operations. You will build lasting client relationships with personalized styling, product knowledge, and fashion advice, while driving sales and maintaining store standards.

The role blends luxury service with omni‑channel selling and team collaboration. The ideal candidate has 1+ years in luxury retail, strong English, and comfort with live‑stream shopping and data-driven