Luxury Retail Operations & Inventory Coordinator

Brobston Group; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

ETRO is a luxury fashion house seeking an Operations Associate for our Dallas store. The role supports store operations, inventory management, shipping, and customer service in a fast-paced environment.

You will collaborate with HQ for inventory, repair coordination, and supply management to maintain stock and efficiency. Ideal candidates have 3+ years in the luxury sector, strong Excel/Outlook skills, and proven communication abilities to interact with internal and external stakeholders.

Qualifications

• Undergraduate degree or equivalent experience.
• 3+ years’ experience in the luxury sector and knowledge of industry-specific dynamics.

Responsibilities

• Perform daily shipping and receiving roles and responsibilities efficiently.
• Assist with biannual End of Season shipping process.
• Work on the damaged product process in store, recommend & help implement best practices and procedures to reduce loss from in store damage.
• Assist with the stock control processes in store including monthly cycle counts.
• Monitor and resolve negatives and other stock discrepancies as they occur in store.
• Help lead the biannual full inventory process, as per guidelines set forth by HQ.
• Assist with monthly store reconciliation.
• Help ensure all team members are following the operations/stockroom guidelines; educate team members on proper policy and procedure.
• Support Ops Manager on repair management, and help handle repairs in a timely manner; communicate any concerns appropriately.
• Help Maintain and organize BOH; proactively work to prevent LP, damages and sales issues.
• Manage supplies (e.g shipping, stationary, packaging, etc.) to ensure store is well stocked at all times; order supplies as needed, within budget guidelines.
• Assist with the coordination of HVAC, electrical, lighting, plumbing, fire monitoring, elevator maintenance, pest control, as well as store with planning updates along with corporate team.
• Work on fulfillment and management of e-commerce orders.
• Support additional projects and other duties, as needed and directed by management.

Skills

Strong communication

Excellent organization

Proactive problem-solving

Ability to work in fast-paced env

Relationship building

Commercial awareness

Accountability

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office Suite

Outlook

Job description

ETRO is a luxury fashion house seeking an Operations Associate for our Dallas store. The role supports store operations, inventory management, shipping, and customer service in a fast-paced environment.

You will collaborate with HQ for inventory, repair coordination, and supply management to maintain stock and efficiency. Ideal candidates have 3+ years in the luxury sector, strong Excel/Outlook skills, and proven communication abilities to interact with internal and external stakeholders.