Luxury Retail Learning Coach | Elevate Client Experience

Tiffany & Co; Costa Mesa (CA); On-site; USD 101,575 - 137,425; Full time

Job summary

A leading luxury jewelry company seeks a Retail Learning Coach for their Costa Mesa location. The successful candidate will partner with store leaders to enhance team performance through mentoring and training, ensuring the highest standards of sales and service. A minimum of 5 years of training experience in luxury brands is required, along with strong leadership and communication skills. The position includes evenings and weekends, with a competitive salary range of $101,575 - $137,425 depending on experience.

Qualifications

• 5 years of training & development experience in luxury brand or luxury service industry.
• Proven track record with an effective coaching approach.
• Strong facilitation, communication, and interpersonal skills.

Responsibilities

• Partner with designated store leader to coach teams ensuring sales and service standards are high.
• Monitor client interactions and provide feedback to retail sales team.
• Lead by example and create a culture of coaching and feedback.

Skills

Training & development experience

Retail Leadership

Coaching approach

Facilitation skills

Interpersonal skills

Job description

A leading luxury jewelry company seeks a Retail Learning Coach for their Costa Mesa location. The successful candidate will partner with store leaders to enhance team performance through mentoring and training, ensuring the highest standards of sales and service. A minimum of 5 years of training experience in luxury brands is required, along with strong leadership and communication skills. The position includes evenings and weekends, with a competitive salary range of $101,575 - $137,425 depending on experience.