Luxury Retail Coach: Elevate Client Experience & Sales

Tiffany & Co; Miami (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Tiffany & Co. in Miami is hiring a Retail Learning Coach to ensure excellence in client experience and sales behaviors across key stores. The role requires partnering with store leadership to drive coaching strategies and support team development.

The ideal candidate has a minimum of 3-5 years of retail experience in a luxury environment and a passion for coaching and leadership. Excellent interpersonal and networking skills are essential for success in this role.

Qualifications

• Minimum 3-5 years of prior retail experience in luxury environment.
• Passion for luxury retail environments; jewelry/watch expertise is a plus.
• Proven track record in sales, client relationships & loyalty.

Responsibilities

• Work directly with Client Advisors and Team Managers on the sales floor.
• Motivate and inspire the team to strive for excellence.
• Ensure training programs translate to in store, daily behaviors.

Skills

Retail experience in luxury environment

Sales leadership

Coaching skills

Interpersonal skills

Networking skills

Job description

Tiffany & Co. in Miami is hiring a Retail Learning Coach to ensure excellence in client experience and sales behaviors across key stores. The role requires partnering with store leadership to drive coaching strategies and support team development.

The ideal candidate has a minimum of 3-5 years of retail experience in a luxury environment and a passion for coaching and leadership. Excellent interpersonal and networking skills are essential for success in this role.