Luxury Retail Experience Leader

Samsonite International S.A.; New York (NY); In loco; USD 50.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Work-life balance

Training

Employee Discount

Paid time off

Employee Assistance Program (EAP)

401(k) with company match

Participation in incentive program

Descrizione del lavoro

TUMI is seeking an Associate Manager to lead the client experience in our flagship store in New York. You will drive sales, build strong client relationships, and mentor a team to deliver world-class service aligned with the TUMI brand.

The role emphasizes leadership, initiative, and a passion for luxury fashion, travel and lifestyle markets, with opportunities for growth and a competitive benefits package.

Competenze

• Strong sales experience in luxury retail environments.
• Proven ability to build client relationships and drive KPI results.
• Excellent written and verbal communication; professional demeanor.
• Ability to mentor and coach team members and manage time effectively.
• Flexible availability for nights, weekends, and holidays.

Mansioni

• Meet and exceed personal sales targets and contribute to store KPI metrics.
• Lead with initiative, plan work, and champion change.
• Develop store staff through coaching and training initiatives.
• Communicate clearly with teammates and uphold ethical standards.
• Maintain visual merchandising and deliver a consistent client experience.
• Ensure payroll accuracy and adherence to store policies.

Conoscenze

Sales experience

Luxury retail

Client service

Time management

Communication

Descrizione del lavoro

TUMI is seeking an Associate Manager to lead the client experience in our flagship store in New York. You will drive sales, build strong client relationships, and mentor a team to deliver world-class service aligned with the TUMI brand.

The role emphasizes leadership, initiative, and a passion for luxury fashion, travel and lifestyle markets, with opportunities for growth and a competitive benefits package.