Luxury Retail Client Experience Lead

Samsonite International S.A.; Lone Tree (CO); Sur place; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Work-life balance

Training

Employee Discount

Paid time off

Employee Assistance Program (EAP)

401(k) with a company match

This position may be eligible to参加 ina

Résumé du poste

TUMI is seeking an Associate Manager to join our luxury retail team in Lone Tree, CO. You will create a client experience that reflects our brand, build lasting relationships, and drive sales through outstanding service.

You should be passionate about luxury, travel, fashion, and lifestyle markets. The role offers growth opportunities as we work to increase sales, meet KPI targets, and deliver world-class service while maintaining visual standards and a collaborative team environment.

Qualifications

• Strong client service mindset with a focus on relationship building.
• Experience in luxury retail or high-end brand environments preferred.
• Proven ability to meet sales goals and KPI targets.

Responsabilités

• Meet and exceed personal sales goals and KPI metrics.
• Coach and train store associates to deliver exceptional client service.
• Uphold visual merchandising standards and brand guidelines.
• Foster client relationships and drive sales through outstanding service.
• Collaborate with team to adapt to business needs and change.

Connaissances

Client service

Sales experience

Luxury retail

Team leadership

Outils

POS systems

Description du poste

TUMI is seeking an Associate Manager to join our luxury retail team in Lone Tree, CO. You will create a client experience that reflects our brand, build lasting relationships, and drive sales through outstanding service.

You should be passionate about luxury, travel, fashion, and lifestyle markets. The role offers growth opportunities as we work to increase sales, meet KPI targets, and deliver world-class service while maintaining visual standards and a collaborative team environment.