Luxury Retail Client Advisor - Full-Time

Ferragamo Usa Inc; Santa Clara (CA); On-site; USD 19,000 - 32,000; Full time

Job summary

Ferragamo USA Inc. in Santa Clara is seeking a Full Time Client Advisor to provide specialized customer service and build emotionally enriched client relationships. You will drive sales by understanding client desires and delivering a handcrafted experience.

The role requires proficiency in English, strong interpersonal skills, and the ability to work on a dynamic luxury retail floor, including weekends and varied hours.

Qualifications

• Proficient English language skills; knowledge of a second language preferred.

Responsibilities

• Provide excellent and specialized customer service by creating emotionally enriched relationships with clients.
• Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives.
• Drive sales by understanding client desires and creating a hand-crafted experience for the client to achieve best sales performance.
• Demonstrate active leadership on the selling floor to meet sales goals and support team objectives.
• Maintain stock in the selling floor and stock room to assist operations.

Skills

Excellent customer service

Retail sales

English proficiency

CRM knowledge

Job description

Ferragamo USA Inc. in Santa Clara is seeking a Full Time Client Advisor to provide specialized customer service and build emotionally enriched client relationships. You will drive sales by understanding client desires and delivering a handcrafted experience.

The role requires proficiency in English, strong interpersonal skills, and the ability to work on a dynamic luxury retail floor, including weekends and varied hours.