Luxury Client Experience Advisor

Ferragamo Usa Inc; Scottsdale (AZ); On-site; USD 42,000 - 44,000; Full time

Job summary

Ferragamo USA Inc. in Scottsdale, AZ is seeking a Full Time Client Advisor to deliver premium, emotionally engaging service. You will build lasting client relationships through CRM initiatives, understand client desires, and craft a hand-crafted experience that drives sales and brand loyalty.

Responsibilities include leading on the selling floor, fostering teamwork, and maintaining inventory. The role emphasizes personalized, luxury customer care and cross-selling to enhance client satisfaction.

Qualifications

• Caring, authentic client advisor with a passion for style.
• Strong communicator with empathy, placing the client at the center of every decision.
• Proficient English; knowledge of a second language is preferred.

Responsibilities

• Demonstrate active leadership on the selling floor to drive sales and team objectives.
• Promote a positive work environment through teamwork and collaboration.
• Assist operations by maintaining stock on the selling floor and in the stock room.
• Capture customer data in CRM to connect with clients and develop relationships.

Skills

Client advisory

Sales leadership

CRM knowledge

Inventory tracking

English proficiency

Second language

Tools

CRM software

Inventory system

Job description

Ferragamo USA Inc. in Scottsdale, AZ is seeking a Full Time Client Advisor to deliver premium, emotionally engaging service. You will build lasting client relationships through CRM initiatives, understand client desires, and craft a hand-crafted experience that drives sales and brand loyalty.

Responsibilities include leading on the selling floor, fostering teamwork, and maintaining inventory. The role emphasizes personalized, luxury customer care and cross-selling to enhance client satisfaction.