Luxury Client Advisor — Handcrafted Client Experiences

FERRAGAMO; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Ferragamo USA Inc. is seeking a Full Time Client Advisor for our New York Flagship location. You will deliver exceptional customer service by creating emotionally enriched relationships and nurturing loyalty through personal connections and CRM initiatives.

You will drive sales by understanding client desires and delivering a hand-crafted experience for the client. Join a passionate team committed to Italian craftsmanship and luxury retail excellence, with a schedule that includes mornings,

Qualifications

• Caring, authentic trusted client advisor with passion for style.
• In-depth knowledge of luxury clients and their desires.
• Effective storytelling and engaging questioning.

Responsibilities

• Demonstrate active leadership on the selling floor to drive sales goals.
• Promote cross-selling to increase UPT metrics.
• Capture customer data in the CRM to build lasting relationships.
• Provide a hand-crafted client experience on the selling floor.

Skills

Excellent customer service

Luxury client knowledge

Storytelling

Strong communication

Team player

English proficiency

Tools

Inventory software

Job description

Ferragamo USA Inc. is seeking a Full Time Client Advisor for our New York Flagship location. You will deliver exceptional customer service by creating emotionally enriched relationships and nurturing loyalty through personal connections and CRM initiatives.

You will drive sales by understanding client desires and delivering a hand-crafted experience for the client. Join a passionate team committed to Italian craftsmanship and luxury retail excellence, with a schedule that includes mornings,