Senior Luxury Client Advisor - Beverly Hills

Ferragamo Usa Inc; Beverly Hills (CA); On-site; USD 33,000 - 34,000; Full time

Job summary

Ferragamo USA Inc. in Beverly Hills is seeking a Senior Client Advisor to deliver an exceptional luxury shopping experience and cultivate emotionally rich client relationships.

You will drive sales by understanding client desires, share expert brand knowledge, and create a hand-crafted client journey on the selling floor and across CRM initiatives. The role emphasizes leadership, client-centric service, and ongoing collaboration with the team to ensure memorable experiences that reinforce

Qualifications

• A caring and intuitive Senior Client Advisor with a passion for style.
• Client experience focus and storytelling ability.
• Knowledge of inventory tracking and brand guidelines.
• Excellent English communication and interpersonal skills.
• Ability to multitask and work with a luxury clientele.
• Teamwork and initiative in a fast-paced environment.

Responsibilities

• Demonstrate active leadership on the selling floor to drive sales results.
• Collaborate with peers to achieve team goals through best practices.
• Maintain stock on the selling floor and in the stock room.
• Capture customer data and connect with clients via CRM.

Skills

Customer service

Communication

Multitasking

Teamwork

Tools

Inventory software

Job description

Ferragamo USA Inc. in Beverly Hills is seeking a Senior Client Advisor to deliver an exceptional luxury shopping experience and cultivate emotionally rich client relationships.

You will drive sales by understanding client desires, share expert brand knowledge, and create a hand-crafted client journey on the selling floor and across CRM initiatives. The role emphasizes leadership, client-centric service, and ongoing collaboration with the team to ensure memorable experiences that reinforce