Luxury Retail Associate Manager: Elevate Client Experience

TUMI; Glendale (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Sick time

EAP

401(k) match

Incentive program

Job summary

TUMI is seeking an Associate Manager to join our Retail team, responsible for creating a client experience that reflects the brand ethos while building strong relationships and driving sales through exceptional service.

The ideal candidate brings a passion for luxury, travel, fashion, and lifestyle markets, with a proven track record in achieving sales goals and developing a high-performing team. Growth opportunities and a dynamic work environment are offered.

Qualifications

• Proven ability to deliver outstanding client service in luxury retail.
• Strong understanding of KPI metrics and sales processes.
• Ability to train and develop store staff with coaching techniques.

Responsibilities

• Meet and exceed personal sales and KPI targets.
• Lead by example and coach junior staff in product knowledge.
• Maintain visual standards and client experience.
• Coordinate with store leadership to drive sales initiatives.

Skills

Client service

Luxury retail

Sales excellence

Leadership

Job description

TUMI is seeking an Associate Manager to join our Retail team, responsible for creating a client experience that reflects the brand ethos while building strong relationships and driving sales through exceptional service.

The ideal candidate brings a passion for luxury, travel, fashion, and lifestyle markets, with a proven track record in achieving sales goals and developing a high-performing team. Growth opportunities and a dynamic work environment are offered.