Luxury Retail Associate Manager

TUMI; Oxon Hill (MD); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee Discount

401(k) with company match

Training

Work-life balance

Sick time

EAP

Job summary

TUMI is seeking an Associate Manager for our luxury retail team. The role focuses on creating an exceptional client experience while building strong client relationships and driving sales through outstanding service.

The ideal candidate will have a passion for luxury travel and fashion, a proven sales record, and leadership capabilities. The position offers growth opportunities, a dynamic environment, and competitive benefits.

Qualifications

• Strong track record of meeting or exceeding sales goals.
• Proven ability to deliver exceptional client service in luxury retail.
• Experience leading and developing small teams.

Responsibilities

• Meet and exceed individual and store sales and KPI targets.
• Demonstrate initiative, plan strategically, and lead by example.
• Train and develop store associates; conduct coaching and feedback.
• Communicate effectively with team and customers to build relationships and ensure compliance.
• Maintain visual merchandising standards and client experience.
• Manage timecards and payroll accuracy; adhere to policies.

Skills

Sales goals

Client service

Leadership

Time management

Communication

Job description

TUMI is seeking an Associate Manager for our luxury retail team. The role focuses on creating an exceptional client experience while building strong client relationships and driving sales through outstanding service.

The ideal candidate will have a passion for luxury travel and fashion, a proven sales record, and leadership capabilities. The position offers growth opportunities, a dynamic environment, and competitive benefits.