Luxury Retail Associate Manager

TUMI; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Sick time

Employee Assistance Program (EAP)

401(k) with a company match

Incentive program

Job summary

As part of the TUMI Retail team, the Associate Manager role focuses on creating an exceptional client experience that reflects the brand ethos while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service and has a passion for luxury, travel, fashion, and lifestyle markets, with growth opportunities as we work to increase sales and KPI performance.

Qualifications

• Proven track record in achieving sales goals.
• Strong client service and relationship-building abilities.
• Experience in luxury fashion or travel retail preferred.
• Flexible availability including nights and weekends.

Responsibilities

• Meet and exceed store sales and KPI targets.
• Lead and mentor store associates.
• Develop client relationships and deliver world-class service.
• Uphold visual merchandising standards.
• Ensure payroll accuracy and policy compliance.

Skills

Sales leadership

Client service

Luxury retail

Team training

Time management

Job description

As part of the TUMI Retail team, the Associate Manager role focuses on creating an exceptional client experience that reflects the brand ethos while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service and has a passion for luxury, travel, fashion, and lifestyle markets, with growth opportunities as we work to increase sales and KPI performance.