Luxury Retail Associate Manager

TUMI; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Work-life balance

Training

Employee Discount

Paid time off

Employee Assistance Program (EAP)

401(k) with a company match

Incentive program

Job summary

TUMI is seeking an Associate Manager in our Chicago retail team. You will create a premium client experience that reflects the brand ethos, build long-lasting client relationships, and drive sales through exceptional service.

The role emphasizes leadership, coaching store associates, and maintaining brand visuals while meeting store KPIs. A luxury retail background and flexible availability are preferred for success in this environment.

Qualifications

• Experience in luxury retail and clienteling.
• Proven ability to meet or exceed sales goals and KPIs.
• Flexible availability including nights, weekends, holidays.

Responsibilities

• Create an outstanding client experience reflecting the TUMI brand.
• Build and maintain strong client relationships and drive sales.
• Lead, coach, and develop store associates to achieve goals.
• Deliver world-class service, maintain visual standards, and manage inventory.

Skills

Client service

Sales-driven

Luxury retail

People leadership

Communication

Job description

TUMI is seeking an Associate Manager in our Chicago retail team. You will create a premium client experience that reflects the brand ethos, build long-lasting client relationships, and drive sales through exceptional service.

The role emphasizes leadership, coaching store associates, and maintaining brand visuals while meeting store KPIs. A luxury retail background and flexible availability are preferred for success in this environment.