Luxury Retail Associate Manager

TUMI; Annapolis (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Tuition Reimbursement

Employee Discount

EAP

Comprehensive benefits package

Job summary

TUMI is seeking an Associate Manager for our Retail team to shape a premium client experience and drive sales with outstanding service. You will build and maintain client relationships, mentor staff, and contribute to store performance through effective leadership and operational excellence.

The role emphasizes a client-centric mindset, luxury market knowledge, and a collaborative culture that rewards initiative, growth, and consistent results across evenings, weekends, and holidays.

Qualifications

• Strong sales ability and a track record of meeting KPI goals.
• Excellent written and verbal communication skills.
• Ability to lead by example and work with a diverse team.
• Professional integrity and customer-focused mindset.

Responsibilities

• Meet and exceed personal and store goals for sales and KPI metrics.
• Demonstrate initiative, plan, prioritize, and adapt to change.
• Develop and coach store associates, and support training initiatives.
• Maintain strong client relationships and ensure exceptional service.

Skills

Sales experience

Client relationships

Communication skills

Integrity

Time management

Flexibility

Job description

TUMI is seeking an Associate Manager for our Retail team to shape a premium client experience and drive sales with outstanding service. You will build and maintain client relationships, mentor staff, and contribute to store performance through effective leadership and operational excellence.

The role emphasizes a client-centric mindset, luxury market knowledge, and a collaborative culture that rewards initiative, growth, and consistent results across evenings, weekends, and holidays.