Luxury Restaurant Host: Elevate the Guest Experience

L'Ermitage Beverly Hills; Beverly Hills (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

L’Ermitage Beverly Hills is hiring a Host to greet, direct, and seat guests at tables based on reservations and walk-ins, while maintaining luxury service standards. You will manage OpenTable reservations, assist servers, and ensure a warm, polished guest experience throughout dining.

Knowledge of daily specials and menus helps personalize interactions. The role requires excellent communication, flexibility in scheduling including weekends and holidays, and the ability to multitask in a

Qualifications

• Prior experience in a restaurant setting preferred, but not required.
• Able to complete a satisfactory background check.
• Available and willing to work flexible hours including weekdays and weekends.
• Demonstrates strong communication, organizational, and problem-solving skills.
• Must know how to prioritize, delegate, and respond in a timely fashion.

Responsibilities

• Greet, kindly direct, and seat guests at assigned tables based on reservations and walk-in seating.
• Maintain and execute luxury service standards.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Understand and communicate daily specials and specialty menus to guests.
• Maximize guest seating options and revenues by diligently managing the reservations program (Open Table).
• Contact guests as needed to move, confirm, or adjust reservations.
• Answer telephone courteously and efficiently as specified in departmental standards.
• Support servers and bartenders with service needs in between seating guests and after all reservations have been seated.
• Assist with promptly resetting tables to standard.
• Communicate any reservations notes to server assigned to table (celebrations, preferences, etc.).
• Be perceptive, proactive, and engaging. Anticipate your guest’s needs. Personalize the guest experience when possible; remember your guest and their requests.
• Complete all daily side work tasks efficiently and thoroughly.

Skills

Communication

Organizational skills

Problem-solving

Flexibility

Guest service oriented

Job description

L’Ermitage Beverly Hills is hiring a Host to greet, direct, and seat guests at tables based on reservations and walk-ins, while maintaining luxury service standards. You will manage OpenTable reservations, assist servers, and ensure a warm, polished guest experience throughout dining.

Knowledge of daily specials and menus helps personalize interactions. The role requires excellent communication, flexibility in scheduling including weekends and holidays, and the ability to multitask in a