Luxury Lobby Host: Elevate Guest Experiences & Craft

Dorchester Collection; Beverly Hills (CA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Complimentary stays

50% dining discount

Professional development

Employee events

Free meals on duty

Discount platform access

Medical, dental, vision benefits

Retirement plan

Job summary

The Beverly Hills Hotel, a Dorchester Collection property, invites you to join as a Lobby Cafe Host. You will welcome guests, seat them with warmth, and ensure a superb guest experience across the Lobby Café and Hotel Bar.

Gain exposure to a world-class hospitality team, with training through our learning academy, while supporting exceptional service standards and flexible scheduling in a luxury setting.

Qualifications

• Comfortable communicating in English.
• Excellent guest service mindset.

Responsibilities

• Get to know our guests and build rapport to elevate every visit.
• Greet, escort and seat guests with warmth and intention.
• Manage reservations across the Lobby Café and Hotel Bar and keep the online system accurate.
• Coordinate with teams to address guest requests and maintain standards across outlets.
• Liaise across outlets and hotel teams for seamless operations.

Skills

Customer service excellence

Strong communication

Attention to detail

Flexibility

Job description

The Beverly Hills Hotel, a Dorchester Collection property, invites you to join as a Lobby Cafe Host. You will welcome guests, seat them with warmth, and ensure a superb guest experience across the Lobby Café and Hotel Bar.

Gain exposure to a world-class hospitality team, with training through our learning academy, while supporting exceptional service standards and flexible scheduling in a luxury setting.