Host | Restaurant in Beverly Hills Featured Beverly Hills, CA

Kaizen Lab Inc.; Beverly Hills (CA); On-site; USD 24,796 - 34,440; Full time

Job summary

Kaizen Lab Inc. in Beverly Hills seeks a friendly Host to welcome guests, assist with seating, and support a smooth dining experience. You will manage reservations, greet guests, answer calls, and help maintain a clean, organized dining room.

The ideal candidate has 2+ years in a host or customer service role, excellent communication, and the ability to multitask in a fast-paced setting. Italian language skills are a plus.

Qualifications

• Minimum 2 years' experience as a host or in a customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask in a high-volume environment.
• Proficiency with computer systems and reservation software.

Responsibilities

• Greet guests on arrival and assist with seating them at their tables.
• Manage reservations and waitlists using a computerized system.
• Answer phone calls and respond to online inquiries in a timely and professional manner.
• Handle guest complaints and concerns with grace and professionalism.
• Help maintain a clean and organized dining room.
• Other duties as assigned.

Skills

Customer service

Communication

Multitasking

Italian (fluent)

Interpersonal skills

High-volume environment

Tools

Reservation software

Microsoft Office

Job description

Introduction:

The Host will be responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure that our guests have a memorable dining experience.

Responsibilities:

• Greet guests upon arrival and assist with seating them at their tables


• Manage reservations and waitlists using a computerized system


• Answer phone calls and respond to online inquiries in a timely and professional manner


• Handle guest complaints and concerns with grace and professionalism


• Help maintain a clean and organized dining room


• Other duties as assigned

Qualifications:

• Minimum 2 year's experience as a host or in a customer service role is preferred


• Strong communication and interpersonal skills


• Ability to multitask and handle a high-volume environment


• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems


• Flexibility to work evenings and weekends as needed


• Fluent in Italian preferred