Luxury Hotel Sales Coordinator - VIP & Corporate Accounts

Accorhotel; Santa Monica (CA); On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

Discounted rates

Academy programs

Planet 21 CSR

Job summary

Fairmont Miramar Hotel & Bungalows in Santa Monica seeks a Sales professional for Corporate and Leisure segments. The role involves coordinating with cross‑department teams, managing client preferences, and preparing sales documents to support the sales cycle.

Experience in luxury hotels and strong English communication are required. Proficiency with Opera Cloud and MS Office is a plus. On-site position with opportunities for growth and VIP client interaction.

Qualifications

• Previous sales experience required; luxury hotel experience preferred.
• Experience with Opera Cloud and Microsoft Office preferred.
• Strong multitasking and organizational abilities; handle pressure well.
• Excellent command of English, both written and spoken.

Responsibilities

• Communicate client preferences to cross-departmental teams.
• Review and action special arrangements for clients.
• Prepare sales-related documents throughout the sales process.
• Prompt response to internal and external guest inquiries.
• Perform site visits of the property.
• Manage event bookings and file creation with required information.
• Assist with inquiries via phone and email to the Corporate and Leisure Office.
• Complete reservations for travel agent rates, complimentary stays and site inspections.
• Cultivate and maintain relationships with clients and travel agency partners.
• Attend department and property meetings as required.
• Greet and assist VIP clients and industry guests.

Skills

Sales experience

Luxury hotel experience

English proficiency

Tools

Opera Cloud

Microsoft Office

Job description

Fairmont Miramar Hotel & Bungalows in Santa Monica seeks a Sales professional for Corporate and Leisure segments. The role involves coordinating with cross‑department teams, managing client preferences, and preparing sales documents to support the sales cycle.

Experience in luxury hotels and strong English communication are required. Proficiency with Opera Cloud and MS Office is a plus. On-site position with opportunities for growth and VIP client interaction.