Luxury Hotel Sales Coordinator - Group & Events

The Knox, Auberge Collection; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

The Knox, Auberge Collection in Dallas seeks a Sales Coordinator to support the Sales team and GM with lead management, proposals, contracts, Delphi records, site tours, booking turnovers and reporting. Focused on group and hotel sales, the role also aids catering and events, and helps establish pre‑opening processes for a polished client experience.

Ideal candidates have 1+ year in administrative, sales coordination or hospitality roles, with strong organization, communication and proficiency

Qualifications

• One year of administrative, sales coordination or hospitality experience; hotel sales preferred.
• Strong organizational skills and attention to detail with dates, rates and records.
• Excellent written and verbal communication and professional phone etiquette.
• Proficiency in Outlook, Word, Excel, PowerPoint and Teams; willing to learn hotel sales systems.
• Discretion handling confidential information and high‑profile guests; collaborative mindset.
• Experience with Delphi and familiarity with Cvent or hotel reservation systems.
• Understanding of group bookings, room blocks, proposals and handoffs; Forbes/LQA knowledge preferred.

Responsibilities

• Provide administrative support to the Director of Sales and Sales Managers; manage calendars and travel.
• Maintain client files, contracts and booking records; prepare agendas and materials.
• Enter leads, accounts, activities and bookings in Delphi; check for duplicates and conflicts.
• Prepare and proofread proposals, contracts and client communications with templates.
• Coordinate updates with Reservations, Catering, Events, Operations and Accounting.
• Arrange client site tours and prepare guest rooms and meeting spaces.
• Help establish pre‑opening sales procedures, templates and reporting tools.

Skills

Organization

Attention to detail

Written & verbal communication

Multi-tasking

Team collaboration

Education

Bachelor’s degree or equivalent experience

Tools

Delphi

Cvent

Hotel reservation systems

Outlook

Excel

PowerPoint

Job description

The Knox, Auberge Collection in Dallas seeks a Sales Coordinator to support the Sales team and GM with lead management, proposals, contracts, Delphi records, site tours, booking turnovers and reporting. Focused on group and hotel sales, the role also aids catering and events, and helps establish pre‑opening processes for a polished client experience.

Ideal candidates have 1+ year in administrative, sales coordination or hospitality roles, with strong organization, communication and proficiency