Luxury Group & Hotel Sales Coordinator

The Knox; Dallas (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

The Knox, a luxury Auberge Collection property, seeks a Sales Coordinator to support the Sales team and General Manager. You will manage leads, proposals, contracts and Delphi records, and coordinate site tours, bookings and reporting.

Focus on group and hotel sales, with catering and events support and pre-opening process setup. You will maintain client files, assist with rooming lists and billing, and ensure timely communication and seamless client experiences across hotel departments.

Qualifications

• Minimum one year in admin, sales coordination or hospitality; hotel sales preferred.
• Strong organization and proofreading skills; accurate client names, dates and rates.
• Excellent written and verbal communication and professional phone etiquette.
• Proficiency in Outlook, Word, Excel, PowerPoint; willingness to learn hotel systems.
• Discretion with confidential information and high-profile guests; refer decisions appropriately.
• Familiarity with Delphi and Cvent; Forbes or LQA standards preferred.

Responsibilities

• Provide administrative support to the Director of Sales, Director of Group Sales, Sales Managers and the General Manager; coordinate calendars, meetings, travel, expenses.
• Maintain organized client files, contracts and booking records; prepare agendas and sales materials; track deposits and deadlines.
• Enter and update leads, accounts, activities and bookings in Delphi; check for duplicates and conflicts.
• Prepare and proofread proposals, contracts and client correspondence; obtain sales manager review.
• Coordinate booking updates with Reservations, Catering and Events, Operations and Accounting; assist with billing.
• Arrange and support client site tours; prepare guest rooms and meeting spaces with hotel departments.
• Help establish pre-opening sales procedures, templates and booking workflows; coordinate information across departments.
• Support pre-opening meetings, build knowledge of rooms and amenities, and perform other duties.

Skills

Organizational skills

Attention to detail

Proofreading

Written & verbal communication

Team collaboration

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

Outlook

Word

Excel

PowerPoint

Teams

Delphi

Cvent

Job description

The Knox, a luxury Auberge Collection property, seeks a Sales Coordinator to support the Sales team and General Manager. You will manage leads, proposals, contracts and Delphi records, and coordinate site tours, bookings and reporting.

Focus on group and hotel sales, with catering and events support and pre-opening process setup. You will maintain client files, assist with rooming lists and billing, and ensure timely communication and seamless client experiences across hotel departments.