Group & Events Sales Coordinator

Auberge Collection; Dallas (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

The Knox, Auberge Collection in Dallas is seeking a Sales Coordinator to support the Sales team and General Manager with lead management, proposals, contracts, Delphi records, site tours, booking turnovers, reporting and coordination.

Focus on group and hotel sales, assisting with catering and events, helping establish pre-opening processes and ensuring a polished client experience through accurate, timely communication.

Qualifications

• At least one year of administrative, sales coordination or hospitality experience.
• Strong organization, attention to detail and proofreading; manage deadlines and records.
• Excellent written and verbal communication, professional phone etiquette.
• Proficiency in Outlook, Word, Excel, PowerPoint and Teams; learn hotel sales systems.
• Hotel, group or catering sales or conference services experience preferred.
• Familiarity with Delphi, Cvent or hotel reservation systems (Cendyn).
• Understanding of group bookings, room blocks, proposals, contracts and handoffs; bachelor’s degree or equivalent.

Responsibilities

• Provide administrative support to the Director of Sales, Directors of Group Sales, Sales Managers and GM.
• Coordinate calendars, meetings, correspondence, travel, expenses and sales office coverage.
• Maintain client files, contracts and booking records; prepare agendas, presentations and sales materials.
• Enter and update leads, accounts, activities and bookings in Delphi; assist with Cvent inquiries and reporting.
• Prepare and proofread proposals, contracts and client correspondence; obtain management review.
• Coordinate booking updates and turnovers with Reservations, Catering, Events, Operations and Accounting.
• Arrange and support client site tours, including guest rooms and meeting spaces.
• Help establish pre-opening sales procedures, templates and workflows across hotel departments.
• Support pre-opening meetings and tours and build knowledge of the hotel’s rooms and amenities.

Skills

Administrative experience

Sales coordination

Hospitality experience

Organization skills

Communication skills

MS Office Suite

Education

Bachelor’s degree or equivalent experience

Tools

Delphi

Cvent

Cendyn

Job description

The Knox, Auberge Collection in Dallas is seeking a Sales Coordinator to support the Sales team and General Manager with lead management, proposals, contracts, Delphi records, site tours, booking turnovers, reporting and coordination.

Focus on group and hotel sales, assisting with catering and events, helping establish pre-opening processes and ensuring a polished client experience through accurate, timely communication.