Luxury Hospitality Host & Guest Concierge

Omni Hotels & Resorts; Los Angeles (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

Omni Los Angeles Hotel in downtown's cultural district seeks a Host - Greeter to deliver exceptional guest service and seat guests with a welcoming demeanor, creating a memorable dining experience in a four-diamond setting.

Ideal candidates bring hands-on hospitality knowledge, strong communication, and the ability to work in a fast-paced environment, including nights and weekends; a service-minded attitude and professional appearance are essential.

Qualifications

• Hands-on knowledge of food and beverage in hospitality.
• Strong customer service and communication skills.
• Ability to engage guests with warmth and professionalism.
• Ability to work in a fast-paced hospitality environment.

Responsibilities

• Maintain service standards and comply with hotel standards.
• Assist with reservations and seating according to SOP.
• Keep restaurant host stand organized and assist guest entrance.
• Maintain cleanliness of FOH & BOH areas.
• Respond to guest requests promptly to ensure satisfaction.
• Attend daily stand-up meetings and follow leadership instructions.

Skills

Food & beverage knowledge

Customer service

Guest engagement

Teamwork

Tools

Payroll systems

Micros

POS systems

Job description

Omni Los Angeles Hotel in downtown's cultural district seeks a Host - Greeter to deliver exceptional guest service and seat guests with a welcoming demeanor, creating a memorable dining experience in a four-diamond setting.

Ideal candidates bring hands-on hospitality knowledge, strong communication, and the ability to work in a fast-paced environment, including nights and weekends; a service-minded attitude and professional appearance are essential.