Luxury Group Sales Coordinator — VIP Client Relations

Fairmont Hotels & Resorts; Santa Monica (CA); Sur place; USD 37 000 - 50 000; Plein temps

Avantages offerts par ce poste

Discounted rates

Learning programs

Planet 21 CSR programs

Career development

Résumé du poste

Fairmont Miramar Hotel & Bungalows in Santa Monica is seeking a Sales professional for the Group Sales Office. Responsibilities include communicating client preferences, handling special arrangements, and preparing sales documents to support bookings and events.

Ideal candidates bring luxury hotel sales experience, strong English communication, and the ability to manage multiple tasks under pressure while maintaining excellent guest relations.

Qualifications

• Luxury hotel sales experience preferred.
• Computer literacy in Windows applications required.
• Experience with Opera Cloud and Microsoft Office preferred.
• Able to multi-task and work under pressure.
• Strong English communication, both written and spoken.

Responsabilités

• Communicates client preferences to cross-departmental teams.
• Review and action any special arrangements.
• Prepare sales-related documents throughout the sales process.
• Prompt response to internal and external guests’ inquiries.
• Cultivate and maintain relationships with clients and travel agency partners.
• Attend department and other property meetings as required.
• Greet and assist VIP clients and industry guests when visiting the property.

Connaissances

Multi-tasking

Organized

Initiative

English fluency

Outils

Opera Cloud

Microsoft Office

Description du poste

Fairmont Miramar Hotel & Bungalows in Santa Monica is seeking a Sales professional for the Group Sales Office. Responsibilities include communicating client preferences, handling special arrangements, and preparing sales documents to support bookings and events.

Ideal candidates bring luxury hotel sales experience, strong English communication, and the ability to manage multiple tasks under pressure while maintaining excellent guest relations.