Group Sales Coordinator: VIP Client Relations & Site Visits

Fairmont; Santa Monica (CA); On-site; USD 43,000 - 44,000; Full time

Benefits offered by this job

Discounted Accor rates

Learning programs

Planet 21 CSR activities

Career growth opportunities

Pay rate: $31.50 USD hourly

Job summary

Fairmont Miramar Hotel & Bungalows in Santa Monica, CA is seeking a Group Sales professional reporting to the Director of Group Sales to coordinate client preferences and bookings across departments.

The role involves preparing sales documents, responding to inquiries, cultivating client relationships and handling travel agent rates, with a pay rate of $31.50 USD gross per hour. Applicants should be organized, detail-oriented and fluent in English.

Qualifications

• Computer literacy in Windows applications and related software.
• Experience with Opera Cloud and Microsoft Office preferred.
• Able to multi-task and work under pressure.
• Highly organized and proactive.
• Strong English written and spoken skills.
• Budgeting, scheduling and reporting experience.

Responsibilities

• Communicates client preferences to cross-departmental teams.
• Review and action any special arrangements.
• Prepare sales-related documents throughout the sales process.
• Prompt response to internal and external guests’ inquiries.
• Perform site inspections of the property.
• File all internal and external events bookings and include all required information for file creation and applicable maintenance.
• Assist with incoming phone calls and emails to the Group Sales Office, qualify the inquiry and distribute.
• Complete reservations for travel agent rates, complimentary stays and site inspections.
• Cultivate and maintain relationships with clients and travel agency partners.
• Attend department and other property meetings as required.
• Greet and assist VIP clients and industry guests when visiting the property.

Skills

Multitasking

Organizational skills

Excellent communication

Tools

Opera Cloud

Microsoft Office

Job description

Fairmont Miramar Hotel & Bungalows in Santa Monica, CA is seeking a Group Sales professional reporting to the Director of Group Sales to coordinate client preferences and bookings across departments.

The role involves preparing sales documents, responding to inquiries, cultivating client relationships and handling travel agent rates, with a pay rate of $31.50 USD gross per hour. Applicants should be organized, detail-oriented and fluent in English.