Luxury Front Desk & Guest Experience Specialist

SingleThread Farm - Restaurant - Inn; Healdsburg (CA); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Paid Time Off

401(k) w/ company match

Flexible Spending Account

Employee Dining Discounts

Daily Family Meal

Job summary

SingleThread Farm - Restaurant - Inn in Healdsburg is seeking a Front Desk & Guest Experience Specialist to enhance guest experiences through exceptional hospitality. The role involves coordinating guest arrivals and departures, managing reservations, and providing personalized concierge services.

The ideal candidate has a passion for luxury hospitality, strong organizational skills, and a minimum of one-year experience in guest services. Comprehensive benefits and a pay range of $22.00 to $26.00 per hour are offered.

Qualifications

• Minimum of one year of experience in luxury hospitality or guest services preferred.
• Passion for delivering exceptional guest experiences.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Welcome guests and manage check-ins/outs.
• Coordinate reservations and guest requests.
• Provide concierge services for local experiences.

Skills

Exceptional guest services

Strong organizational skills

Problem-solving abilities

Effective communication

Education

High school diploma or equivalent

Associate's or Bachelor's degree in Hospitality Management

Tools

Property management systems

Reservation platforms

Microsoft Office

Job description

SingleThread Farm - Restaurant - Inn in Healdsburg is seeking a Front Desk & Guest Experience Specialist to enhance guest experiences through exceptional hospitality. The role involves coordinating guest arrivals and departures, managing reservations, and providing personalized concierge services.

The ideal candidate has a passion for luxury hospitality, strong organizational skills, and a minimum of one-year experience in guest services. Comprehensive benefits and a pay range of $22.00 to $26.00 per hour are offered.