Luxury Front Desk Agent | Guest Experience Pro

East West Hospitality; Avon (CO); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Winter Wellness Incentive

Onsite parking in Beaver Creek

Professional growth opportunities

Job summary

East West Hospitality, at St. James Place in Beaver Creek, CO, seeks a Front Desk Agent to provide polished guest service and seamless arrivals and departures. You will be the first contact for guests and owners, ensuring a refined stay with attentive, discreet support and professional communication.

Shifts include 12pm-8pm or 3pm-11pm with weekend/evening coverage. Seasonal full and part-time roles offer growth in a luxury hospitality environment and access to winter perks and onsite parking.

Qualifications

• Empathetic and caring individuals with strong communication.
• Polished, personable, and able to deliver elevated guest experiences.
• Confident, discreet, and able to stay calm under pressure.

Responsibilities

• Deliver a refined, welcoming arrival and departure experience for guests and owners.
• Manage check-ins, check-outs, and reservations with precision and care.
• Respond to calls and inquiries with clarity, warmth, and confidence.
• Maintain meticulous reservation records and guest communication.
• Support front desk operations to ensure a smooth, polished guest experience.

Job description

East West Hospitality, at St. James Place in Beaver Creek, CO, seeks a Front Desk Agent to provide polished guest service and seamless arrivals and departures. You will be the first contact for guests and owners, ensuring a refined stay with attentive, discreet support and professional communication.

Shifts include 12pm-8pm or 3pm-11pm with weekend/evening coverage. Seasonal full and part-time roles offer growth in a luxury hospitality environment and access to winter perks and onsite parking.