Boutique Hotel Front Desk Concierge

Kessler Collection; Beaver Creek (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Paid jury duty leave

Military leave

Merchant Ski Pass

Job summary

Kessler Hotels seeks a Front Office Agent at Beaver Creek Lodge Autograph Collection. You will greet guests, handle check-in/check-out, provide information on local dining and activities, and ensure a smooth guest experience in a luxury mountain setting.

The role emphasizes friendly, efficient service, cash handling, and knowledge of hotel promotions and policies to maximize guest satisfaction and occupancy.

Qualifications

• High School diploma or equivalent required.
• Experience in a hotel or related field preferred.
• Computer experience required.

Responsibilities

• Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
• Handle check-ins and checkouts in a friendly, efficient, and courteous manner.
• Balance and prepare individual paperwork for closing of shift according to hotel standards.
• Maintain a clean work area and assist guests with safe deposit boxes.

Skills

Customer Service

Communication

Multi-tasking

Cash handling

Hospitality terminology

Education

High School diploma or equivalent

College course work helpful

Tools

Computer experience

Job description

Kessler Hotels seeks a Front Office Agent at Beaver Creek Lodge Autograph Collection. You will greet guests, handle check-in/check-out, provide information on local dining and activities, and ensure a smooth guest experience in a luxury mountain setting.

The role emphasizes friendly, efficient service, cash handling, and knowledge of hotel promotions and policies to maximize guest satisfaction and occupancy.