Front Desk Agent - St. James Place

East West Hospitality; Avon (CO); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Winter Wellness Incentive

Onsite parking in Beaver Creek

Professional growth opportunities

Job summary

East West Hospitality, at St. James Place in Beaver Creek, CO, seeks a Front Desk Agent to provide polished guest service and seamless arrivals and departures. You will be the first contact for guests and owners, ensuring a refined stay with attentive, discreet support and professional communication.

Shifts include 12pm-8pm or 3pm-11pm with weekend/evening coverage. Seasonal full and part-time roles offer growth in a luxury hospitality environment and access to winter perks and onsite parking.

Qualifications

• Empathetic and caring individuals with strong communication.
• Polished, personable, and able to deliver elevated guest experiences.
• Confident, discreet, and able to stay calm under pressure.

Responsibilities

• Deliver a refined, welcoming arrival and departure experience for guests and owners.
• Manage check-ins, check-outs, and reservations with precision and care.
• Respond to calls and inquiries with clarity, warmth, and confidence.
• Maintain meticulous reservation records and guest communication.
• Support front desk operations to ensure a smooth, polished guest experience.

Job description

On-Site | $21 - $24/hour | Beaver Creek, CO

At East West Hospitality, our vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve.We hope you’ll consider joining us!

Are you polished, personable, and passionate about delivering elevated guest experiences? St. James Place is seeking Front Desk Agents who understand that luxury lives in the details. As the first point of contact for our guests and owners, you’ll set the tone for an exceptional stay—offering a seamless arrival, attentive service, and thoughtful support throughout every interaction. If you take pride in professionalism, discretion, and creating memorable moments, this is your opportunity to shine!

What You’ll Do:

• Deliver a refined, welcoming arrival and departure experience for guests and owners
• Manage check-ins, check-outs, and reservations with precision, efficiency, and care
• Respond to calls and inquiries with clarity, warmth, and confidence
• Maintain meticulous reservation records and guest communication
• Support front desk operations to ensure a smooth, polished guest experience

Why You’ll Love It Here:

• Winter Wellness Incentive (Epic Merchant ski pass or end of season bonus, based on start date)
• Complimentary onsite parking in Beaver Creek
• Opportunities for professional growth within a luxury hospitality environment
• A collaborative, service-driven team committed to excellence

Employment Type: Full and Part Time Seasonal options available

Pay: $21–$24/hour

Schedule: 12pm - 8pm, 3pm - 11pm. Includes weekends, evenings and holidays

Posting Close Date: 11/24/2026 (or when filled)

We're looking for empathetic, caring individuals who have a natural talent for anticipating guest needs before they’re even voiced. You’re not just friendly—you’re engaging, curious, and always eager to make someone’s day better, all while staying calm and composed under pressure. A smile is your signature, no matter the situation. Resourceful, energetic, and a multitasking pro, you’ll thrive in a fast-paced environment while keeping everything organized. Strong communication and poise are your superpowers, ensuring every guest interaction is handled with professionalism, warmth, and care.

Take advantage of Onsite Garage Parking in Beaver Creek Village. Enjoy winter perks like an EPIC Merchant Pass or End of Season Bonus. Full and part time employees can save for the future with our 401(K) Plan. Elevate your career with development trainings, discounted gym memberships at The Athletic Club Westin, and exclusive discounts at Eye Pieces. Don’t miss our $500 Referral Program, Sabbatical Program, and Employee Assistance Program for all-around support!

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and experiences and make employment decisions based on qualifications, merit, and business needs.