Guest Services Pro | Flexible Scheduling | Ski Breaks

East West Hospitality; Beaver Creek (CO); On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Onsite parking

Flexible scheduling

Ski breaks

Winter Wellness Incentive

Job summary

East West Hospitality is seeking Guest Service Agents in Beaver Creek, CO. You will welcome guests, assist with luggage, manage check-in/check-out, and ensure a spotless front desk and welcoming environment.

The role emphasizes friendly, proactive service, with additional duties including guiding guests, maintaining cleanliness, and supporting daily operations; Spanish language is a plus.

Qualifications

• Strong customer service skills and familiarity with the property's vicinity and internal policies/procedures.
• Ability to assist guests with luggage and firewood as needed.
• Good communication skills and a friendly demeanor; Spanish language skills are a plus.

Responsibilities

• Welcome guests with hospitality and manage check-in/check-out.
• Provide top-tier support in all guest interactions and assist with requests.
• Keep Front Desk and common areas clean and inviting.
• Anticipate guest needs and help daily operations run smoothly behind the scenes.
• Guide guests through the property and coordinate deliveries.

Skills

Customer service

Luggage handling

Firewood handling

Communication skills

Spanish language

Job description

East West Hospitality is seeking Guest Service Agents in Beaver Creek, CO. You will welcome guests, assist with luggage, manage check-in/check-out, and ensure a spotless front desk and welcoming environment.

The role emphasizes friendly, proactive service, with additional duties including guiding guests, maintaining cleanliness, and supporting daily operations; Spanish language is a plus.