Guest Experience Agent - Mountain Resort

Vail Resorts; Beaver Creek (CO); On-site; USD 28,000 - 32,000; Full time

Job summary

Vail Resorts in Beaver Creek is hiring for winter 2026/27 for front desk roles at the St. James. Seasonal positions include full-time and part-time shifts; starting wage $20.00–$23.00 per hour. Housing may be available.

You’ll greet guests, check-in/out, assist with directions, and help keep the lobby welcoming. Join a team focused on hospitality and guest satisfaction in a mountain resort environment.

Qualifications

• Minimum age 18 years.
• Housing availability: Yes.
• Employment type includes Winter Seasonal 2026/2027.
• Starting wage listed as $20.00/hr - $23.00/hr.

Responsibilities

• Greet guests in a courteous and professional manner.
• Check-in & check-out guests, obtain all pertinent information.
• Attend to guests' needs with directions, concierge, and transportation.
• Answer phones and direct inquiries.
• Know the local area and be able to direct guests.
• Direct guests to parking and garage/lot locations.

Skills

Customer service

Communication

Teamwork

Reliability

Job description

Vail Resorts in Beaver Creek is hiring for winter 2026/27 for front desk roles at the St. James. Seasonal positions include full-time and part-time shifts; starting wage $20.00–$23.00 per hour. Housing may be available.

You’ll greet guests, check-in/out, assist with directions, and help keep the lobby welcoming. Join a team focused on hospitality and guest satisfaction in a mountain resort environment.