Guest Services Agent - Ski Resort Front Desk

BEAVER RUN RENTAL HOLDINGS LLC; Breckenridge (CO); On-site; USD 27,552 - 36,506; Full time

Benefits offered by this job

On-site parking

Employee ski pass

Hotel and dining discounts

Paid Time Off

Health insurance

Dental

Vision

401k + match

Job summary

Beaver Run Resort and Conference Center in Breckenridge, CO is seeking a Front Desk Agent to deliver friendly, professional service to guests. You will be the first point of contact, handling check-ins/outs, answering questions, and coordinating with housekeeping and maintenance to meet guest needs.

This seasonal, full-time role offers on-site parking, ski benefits, and opportunities for performance-based bonuses.

Qualifications

• 1+ years front desk/customer service experience.
• 1+ years cash handling experience.
• Experience with Springer Miller hotel management software is preferred.
• Familiarity with Microsoft Office suite is preferred.
• Proficiency in written and spoken English is required.

Responsibilities

• Prepare check-in packets and folios.
• Check guests in and out of the hotel.
• Act as primary point-of-contact for guests, addressing questions and concerns.
• Communicate with other departments to inform them of guest needs or issues.
• Accurately handle transactions at the front desk.
• Maintain and balance cash bank.

Skills

Front desk/customer service experience

Cash handling

English proficiency

Tools

Springer Miller hotel management software

Microsoft Office

Job description

Beaver Run Resort and Conference Center in Breckenridge, CO is seeking a Front Desk Agent to deliver friendly, professional service to guests. You will be the first point of contact, handling check-ins/outs, answering questions, and coordinating with housekeeping and maintenance to meet guest needs.

This seasonal, full-time role offers on-site parking, ski benefits, and opportunities for performance-based bonuses.