Luxury Front Desk Agent — Guest Experience & Concierge

Cameo Beverly Hills; Los Angeles (CA); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) Retirement Plan

Paid Time Off

Hotel travel benefits

Career growth & development

People-first culture

Job summary

Cameo Beverly Hills is seeking a welcoming Front Desk Agent to join Avion Hospitality. You will greet guests, check them in/out, manage reservations, and assist with concierge services to ensure an exceptional stay.

The ideal candidate has a positive attitude, strong communication, and the ability to work under pressure. The role offers health benefits, a 401(k), paid time off, travel perks, and opportunities for growth.

Qualifications

• Greet and assist guests with warmth and professionalism.
• Handle check-ins/outs and reservations accurately and efficiently.
• Operate the hotel telephone system and front desk software.
• Maintain knowledge of hotel amenities and local attractions.

Responsibilities

• Welcome guests and register them promptly.
• Manage guest check-ins/outs and reservations updates.
• Operate front desk and telephone systems to assist guests.
• Provide concierge-style information and guest services.
• Support room revenue and occupancy goals through excellent service.

Skills

Guest service

Multitasking

Communication

Problem solving

Detail oriented

Teamwork

Flexibility

Education

High school diploma or equivalent

College coursework in related field preferred

Tools

Microsoft Office

Job description

Cameo Beverly Hills is seeking a welcoming Front Desk Agent to join Avion Hospitality. You will greet guests, check them in/out, manage reservations, and assist with concierge services to ensure an exceptional stay.

The ideal candidate has a positive attitude, strong communication, and the ability to work under pressure. The role offers health benefits, a 401(k), paid time off, travel perks, and opportunities for growth.