Luxury Field Sales Advisor: New Business & Reactivation

Brobston Group; Wilmington (DE); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Base salary plus uncapped commission

Elite Club Trip for top performers

Monthly sales competitions

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid Parental Leave

9 Paid Company Holidays

Flexible Time Off

Job summary

The RealReal seeks an Associate Luxury Resale Advisor to grow consignor relationships and drive new business. You will acquire luxury items from new clients and reconnect with past consignors, offering strategic guidance to maximize returns while delivering a high-touch experience.

Travel up to 70% within the designated market, utilizing Salesforce and other tools to manage pipelines, and operate in a fast-paced field environment that values relationship building and performance.

Qualifications

• Technologically proficient; comfortable leveraging CRM systems (e.g., Salesforce).
• Self-starter with an entrepreneurial mindset who adapts quickly to shifting priorities.
• Results-oriented with the drive to build a book of business and continuously improve performance.

Responsibilities

• Client Outreach: Engage new, inactive, and prospective clients through daily outreach and in-home appointments to drive consignment activity.
• Lead Generation & Conversion: Proactively build pipeline by sourcing new leads, reactivating lapsed consignors, and converting marketing-qualified leads into active consignors.
• Sales Performance: Consistently meet or exceed monthly quotas by driving new business growth, reactivation results, and key performance metrics.
• Client Experience: Deliver a high-touch, white-glove experience throughout the consignment process to ensure client satisfaction and long-term engagement.
• Contract Management & Client Consultations: Present and review consignment contracts, set pricing expectations, and guide clients through each step.
• Cross-Functional Collaboration: Partner with Retail teams and Consignor Relations to address client concerns.
• Consignment Procurement & Logistics: Acquire luxury items from clients and oversee pickup and shipment to e-commerce centers.
• Field Work: Spend the majority of time in the field, cultivating client relationships through in-home appointments.

Skills

Entrepreneurial mindset

Self-starter

Relationship building

Sales experience

CRM proficiency

Communication skills

Resilience

Travel readiness

Tools

Salesforce

Job description

The RealReal seeks an Associate Luxury Resale Advisor to grow consignor relationships and drive new business. You will acquire luxury items from new clients and reconnect with past consignors, offering strategic guidance to maximize returns while delivering a high-touch experience.

Travel up to 70% within the designated market, utilizing Salesforce and other tools to manage pipelines, and operate in a fast-paced field environment that values relationship building and performance.