Luxury Fashion Sales Pro — Elevate Client Experience

Coach; San Juan (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Sales Associate to deliver a premium, personalized shopping experience in a luxury retail setting. You will meet sales goals, support daily store operations, and contribute to team success across in‑store and online channels.

Responsibilities include clienteling, product expertise, cross‑selling, and maintaining impeccable visual standards while upholding brand guidelines and exceptional service.

Qualifications

• 1+ years of sales experience, luxury retail preferred
• Experience with POS operation, iPad/laptop, and price sheets
• Strong English proficiency
• Luxury retail background and social media savvy (preferred)
• Ability to work in a fast-paced environment
• English proficiency for EU contexts

Responsibilities

• Represent Coach as a brand ambassador, adhering to style and service standards
• Build lasting client relationships through styling and product expertise
• Drive sales through cross-selling and upselling with tailored recommendations
• Utilize mobile POS and clienteling tools to capture data and encourage repeat purchases
• Develop and execute personal sales plans to meet KPIs
• Source new customers and follow up to close sales
• Maintain high energy on the floor and adapt selling techniques to business needs
• Handle daily store operations including cash wrap, inventory, and merchandising

Job description

Coach is seeking a Sales Associate to deliver a premium, personalized shopping experience in a luxury retail setting. You will meet sales goals, support daily store operations, and contribute to team success across in‑store and online channels.

Responsibilities include clienteling, product expertise, cross‑selling, and maintaining impeccable visual standards while upholding brand guidelines and exceptional service.