Luxury Client Advisor: Handcrafted Experiences

FERRAGAMO; Scottsdale (AZ); On-site; USD 50,000 - 65,000; Full time

Job summary

Ferragamo USA Inc. in Scottsdale seeks a dedicated Full-Time Client Advisor to deliver exceptional customer service and build emotionally rich client relationships.

You will develop and nurture loyalty through personal connections and CRM initiatives, driving sales with a handcrafted client experience. Key responsibilities include leading on the floor, promoting teamwork, and maintaining stock in designated areas to ensure a smooth operation.

Qualifications

• Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style.
• Master of storytelling and the art of asking engaging questions.
• Strong communicator with empathy, putting the client at the center of every decision.
• Proficient with inventory tracking and CRM-based client engagement.

Responsibilities

• Demonstrate active leadership on the selling floor to drive sales and team objectives.
• Promote a positive work environment through teamwork and collaboration.
• Assist operations by maintaining stock in designated selling floor areas.

Skills

Customer service

Communication

Luxury retail

Storytelling

Inventory knowledge

English proficiency

Team player

Tools

CRM software

Inventory system

Job description

Ferragamo USA Inc. in Scottsdale seeks a dedicated Full-Time Client Advisor to deliver exceptional customer service and build emotionally rich client relationships.

You will develop and nurture loyalty through personal connections and CRM initiatives, driving sales with a handcrafted client experience. Key responsibilities include leading on the floor, promoting teamwork, and maintaining stock in designated areas to ensure a smooth operation.