Luxury Client Advisor - Hand-Crafted Experiences

FERRAGAMO USA INC; San Jose (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

Ferragamo USA Inc. in Santa Clara is seeking a full time Client Advisor to provide exceptional customer service and create emotionally enriched client relationships.

The role focuses on developing loyal clients through personal connections and CRM initiatives, driving sales through a handcrafted client experience. You will demonstrate leadership on the selling floor, promote teamwork, manage stock in designated areas, and capture customer data in the CRM to maintain relationships.

Qualifications

• Caring, authentic client advisor with a passion for style.
• Strong communication with a luxury client mindset.
• Proficient in English; second language helpful.

Responsibilities

• Demonstrate active leadership on the selling floor and drive sales results.
• Promote a positive work environment through teamwork and collaboration.
• Assist operations by maintaining stock on the selling floor and in the stock room.

Skills

Customer service

Sales driven

CRM knowledge

Brand knowledge

English proficiency

Team player

Tools

CRM database

Inventory tracking

Job description

Ferragamo USA Inc. in Santa Clara is seeking a full time Client Advisor to provide exceptional customer service and create emotionally enriched client relationships.

The role focuses on developing loyal clients through personal connections and CRM initiatives, driving sales through a handcrafted client experience. You will demonstrate leadership on the selling floor, promote teamwork, manage stock in designated areas, and capture customer data in the CRM to maintain relationships.