Luxury Client Advisor — Drive Service & Sales Excellence

Fendi Italia Srl; San Diego (CA); On-site; USD 54,080 - 76,000; Full time

Benefits offered by this job

Medical insurance

401k plan

Paid time off

Holiday pay

Employee discount

Job summary

Fendi Italia Srl in San Diego is hiring a Client Advisor to deliver exceptional customer service and drive sales within a luxury retail environment. You will build client books, handle special requests, and maintain brand standards while supporting team goals.

The role requires strong communication, a high school diploma, and comfort with POS systems. Flexible schedule including evenings and weekends is common in luxury retail.

Qualifications

• Minimum 2 years’ experience in luxury retail.
• Excellent communication skills: verbal and written.
• Ability to use POS system and its inventory management functions.
• RTW experience preferred.

Responsibilities

• Provide outstanding customer service and exceed sales goals.
• Build and maintain client books and follow up with clients.
• Assist with special requests, returns, repairs, etc.
• Maintain store standards, visuals, and policies.
• Participate in team meetings and loss-prevention practices.

Skills

Communication skills

Customer service

Goal oriented

POS system use

Education

High School Diploma

Tools

POS system

Job description

Fendi Italia Srl in San Diego is hiring a Client Advisor to deliver exceptional customer service and drive sales within a luxury retail environment. You will build client books, handle special requests, and maintain brand standards while supporting team goals.

The role requires strong communication, a high school diploma, and comfort with POS systems. Flexible schedule including evenings and weekends is common in luxury retail.