Luxury Client Advisor | Elite Sales & Service

Fendi Italia Srl; Boston, Northern (MA, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Bonus Structure

Paid Time Off

Holiday Pay

401k

Job summary

Fendi Italia Srl in Boston is seeking a Client Advisor to drive client relationships, deliver exceptional service, and meet sales targets in a luxury retail environment.

The role requires at least 2 years in luxury retail, strong communication, and the ability to work flexible hours, including evenings and weekends. You will use the POS system, manage inventory, and contribute to a high-performing team.

Qualifications

• Minimum 2 years’ experience in luxury retail.
• Strong communication and customer service skills.
• Ability to meet sales targets and drive results.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Achieve client advisor metrics and CRM requirements.
• Meet or exceed store and category sales goals.
• Build and maintain client books and respond to inquiries.
• Assist with repairs, special orders, returns, and requests.
• Maintain professional appearance and adhere to dress code.
• Use POS and inventory tools accurately.
• Participate in regular team meetings and training.

Skills

Communication skills

Sales-driven

Customer service

Team collaboration

Education

High School Diploma

Tools

POS system

Inventory management

CRM software

Job description

Fendi Italia Srl in Boston is seeking a Client Advisor to drive client relationships, deliver exceptional service, and meet sales targets in a luxury retail environment.

The role requires at least 2 years in luxury retail, strong communication, and the ability to work flexible hours, including evenings and weekends. You will use the POS system, manage inventory, and contribute to a high-performing team.