Luxury Client Advisor & Brand Ambassador

Brobston Group; Charlotte (NC); On-site; USD 40,000 - 65,000; Full time

Job summary

Gucci in Charlotte is seeking a Client Advisor to deliver an exceptional luxury client experience. You will serve as a Gucci ambassador, sharing brand philosophy and heritage through informed service and an elevated shopping experience.

You will meet individual client needs, drive sales, maintain client data in CRM, and collaborate with teammates to uphold Gucci visual and service standards in a dynamic store environment.

Qualifications

• Experience in luxury fashion or premium client service.
• Proven ability to drive and exceed sales and build relationships.
• Excellent oral and written communication; multitasking capability.
• Strong organizational and follow-up skills; detail-oriented.

Responsibilities

• Consistently achieve or exceed monthly and seasonal sales goals and develop the business.
• Provide exceptional customer service with product knowledge and brand heritage.
• Capture client data via CRM for relationship building and personalized development.
• Maintain an accurate client book and follow up on all sales or requests.
• Advise clients on fashion trends and luxury market developments.

Skills

Customer service

Relationship building

Communication skills

Team player

Education

Bachelor's degree preferred

Job description

Gucci in Charlotte is seeking a Client Advisor to deliver an exceptional luxury client experience. You will serve as a Gucci ambassador, sharing brand philosophy and heritage through informed service and an elevated shopping experience.

You will meet individual client needs, drive sales, maintain client data in CRM, and collaborate with teammates to uphold Gucci visual and service standards in a dynamic store environment.