Luxury Client Advisor — In-Store & Remote Concierge

Brobston Group; Rosemont (IL); On-site; USD 21,000 - 23,000; Full time

Job summary

Gucci in Chicago is seeking a Client Advisor to act as a brand ambassador, delivering best-in-class service and elevating the client experience both in-store and remotely. You will build lasting relationships, know product rituals, and drive sales while maintaining Gucci standards and a welcoming, aspirational environment.

The role requires 2+ years in luxury fashion sales, strong communication, and adaptability to a fast-paced retail setting, including evenings, weekends, and holidays.

Qualifications

• 2+ years of luxury fashion sales experience.
• Proven ability to drive and exceed store results and build lasting relationships.
• High degree of ethics, professionalism, integrity, and ability to inspire trust.

Responsibilities

• Engage clients in-store or remotely to deliver best-in-class service.
• Drive sales by using cross- and upselling techniques.
• Provide expert product knowledge and styling advice to assist purchasing decisions.
• Maintain high standards of hospitality and elevate the client experience.
• Participate in stock maintenance, inventories, and store operations.

Skills

Luxury fashion sales

Exceed sales targets

Client relationship building

Ethics and professionalism

Retail adaptability

Fashion knowledge

Communication skills

Fast-paced environment

Job description

Gucci in Chicago is seeking a Client Advisor to act as a brand ambassador, delivering best-in-class service and elevating the client experience both in-store and remotely. You will build lasting relationships, know product rituals, and drive sales while maintaining Gucci standards and a welcoming, aspirational environment.

The role requires 2+ years in luxury fashion sales, strong communication, and adaptability to a fast-paced retail setting, including evenings, weekends, and holidays.