Luxury Boutique Stylist & Client Experience Expert

Oxford Industries; Huntington Station (NY); On-site; USD 30,000 - 39,000; Full time

Job summary

Johnny Was, LLC is seeking a Stylist to deliver a personalized luxury client experience and drive sales with expert styling and product knowledge. As a brand ambassador, you will support store leadership and ensure a polished, high-end in-store environment that reflects the Johnny Was aesthetic and California lifestyle.

You will cultivate client relationships, manage appointments, and contribute to events and trunk shows, while meeting sales goals and maintaining CRM-driven engagement across

Qualifications

• 2-3+ years of luxury, contemporary, or premium retail sales experience preferred.
• Proven track record of achieving sales goals and performance metrics.
• Strong interpersonal skills with a client-first mindset.
• Passion for fashion, craftmanship, and styling.
• Ability to work in a fast-paced, results-driven environment.
• Flexible availability including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Deliver an elevated, personalized experience that reflects the Johnny Was aesthetic and lifestyle.
• Build authentic, long-term relationships through proactive clienteling and outreach, both during and after purchase.
• Maintain and grow an active client book with consistent follow-up and appointment selling.
• Demonstrate deep product knowledge including fabrication, fit, craftmanship, and seasonal storytelling.
• Anticipate client needs and resolve concerns with professionalism and urgency.
• Support store events, trunk shows, and community activations to drive traffic and client engagement.
• Ensure an elevated client experience through personalized engagement and continued communication.
• Oversee boutique operations independently as needed.
• Build strong partnerships with clients, peers, and management through effective communication.
• Accurately execute POS transactions, including cash handling, alarms, and security procedures.

Skills

Luxury retail sales

Clienteling

Relationship building

Brand ambassador

Sales KPI targets

Tools

CRM

POS system

Job description

Johnny Was, LLC is seeking a Stylist to deliver a personalized luxury client experience and drive sales with expert styling and product knowledge. As a brand ambassador, you will support store leadership and ensure a polished, high-end in-store environment that reflects the Johnny Was aesthetic and California lifestyle.

You will cultivate client relationships, manage appointments, and contribute to events and trunk shows, while meeting sales goals and maintaining CRM-driven engagement across