Luxury Boutique Sales Manager: Lead & Engage Clients

Van Cleef & Arpels; New York (NY); On-site; USD 130,000 - 140,000; Full time

Job summary

Van Cleef & Arpels in New York City is seeking a Sales Manager to elevate client experiences and drive boutique performance. Reporting to the Boutique Director, you will guide the sales team, develop sales initiatives, and ensure a high quality of service across all client interactions.

The ideal candidate has 4–5 years in luxury retail with supervisory experience, strong closing skills, and fluency in a market-relevant language.

Qualifications

• Bachelor’s degree required.
• 4–5 years of luxury retail experience.
• Supervisory experience and ability to motivate teams.
• Strong selling and closing skills.
• Proficiency in Excel and Word.
• Willingness to travel and strong networking abilities.
• Fluency in a foreign language relevant to the market preferred.

Responsibilities

• Collaborate with the Boutique Director to support the sales team on all sales activities.
• Lead by example on the shop floor to meet performance goals.
• Develop client relationships and prospect within the database to grow loyalty.
• Create short- and mid-term sales strategies for client attraction and retention.
• Ensure outstanding customer service and elevate the boutique experience.
• Support operations, policies, and corporate directives in daily activities.

Skills

Leadership

Sales closing

Client relations

Networking

Travel readiness

Communication

Team motivation

Education

Bachelor's degree

Tools

Excel

Word

Job description

Van Cleef & Arpels in New York City is seeking a Sales Manager to elevate client experiences and drive boutique performance. Reporting to the Boutique Director, you will guide the sales team, develop sales initiatives, and ensure a high quality of service across all client interactions.

The ideal candidate has 4–5 years in luxury retail with supervisory experience, strong closing skills, and fluency in a market-relevant language.