Luxury Boutique Host & Guest Services

US04 Richemont North America, Inc.; Atlanta (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Van Cleef & Arpels in Atlanta, GA is seeking a customer service associate to greet clients, guide them through the boutique, and handle inquiries via email and chat. You will be part of a luxury maison, delivering attentive service in a dynamic environment.

Candidates with a Bachelor’s in Fashion/Retail or one year in retail or contact center, plus proficiency in Microsoft Office and excellent communication, are encouraged to apply.

Qualifications

• Bachelor’s degree in Fashion, Retail, or related field or 1 year of experience in retail/contact center/customer service.
• Proficiency with Microsoft Office is required.
• Fluency in multiple languages is a plus.

Responsibilities

• Greet customers in a timely, professional and engaging manner.
• Direct visitors to the appropriate person within the boutique and manage inbound calls.
• Provide written responses to customer inquiries via Email and Chat on hours and the repair process.

Skills

Customer service

Communication

Languages (multilingual)

Microsoft Office

Education

Bachelor's degree in Fashion/Retail

Tools

Microsoft Office

Job description

Van Cleef & Arpels in Atlanta, GA is seeking a customer service associate to greet clients, guide them through the boutique, and handle inquiries via email and chat. You will be part of a luxury maison, delivering attentive service in a dynamic environment.

Candidates with a Bachelor’s in Fashion/Retail or one year in retail or contact center, plus proficiency in Microsoft Office and excellent communication, are encouraged to apply.